Here are some of our most frequently asked questions:

To ensure a smooth move, please book your moving time via the Building Portal at least 72 hours in advance. This allows us to prepare by covering the lifts. Before your move, take a moment to review the move-in/move-out procedures in the ‘Library’ section of Buildinglink to ensure everything goes seamlessly.

Please refer to the owner’s manual. This can be found in Buildinglink/MYBOS under the ‘Library’ section.

TRE manage the entire process: from reviewing quotes and issuing work orders to conducting site inspections and approving invoices. This ensures all works meet agreed scopes and are completed to the highest standard before any payment is made.

Before any contractor begins work on-site, we conduct a thorough induction process. This includes verifying licences, permits, and insurances, ensuring compliance with relevant regulations and the property’s safety requirements — giving you confidence in every contractor we engage.

TRE obtains proposals and recommends the most suitable contractor based on quality, compliance & cost. Whilst TRE have trusted contractors we have worked with for over 10 years, who meet our strict standards for quality, compliance, and professionalism, we are always developing new connections to ensure we are fair and comprehensive when providing a professional recommendation to the owners corporation/representative.

We believe there’s no “one size fits all” approach. TRE Management works closely with Owners Corporations to understand each property’s specific needs, setting realistic budgets and maintenance schedules. This ensures all planned works are effectively managed and funded throughout the year.

All contractors must complete an annual induction, verifying licences, insurances, and work permits. They are also briefed on site-specific requirements and occupational health and safety compliance before starting any work.

Our facilities management service covers everything from the day-to-day upkeep of shared spaces to the coordination of equipment servicing and contractor management. We ensure all common areas are well-maintained, compliant with safety standards, and presented to a standard residents expect.

Our facilities management service covers everything from the day-to-day upkeep of shared spaces to the coordination of equipment servicing and contractor management. We ensure all common areas are well-maintained, compliant with safety standards, and presented to a standard residents expect.

Please submit maintenance requests through MYBOS or Buildinglink.

All contractor activities on common property are managed in accordance with the Victorian Occupational Health and Safety Act 2004 and any other relevant laws, ensuring safe and compliant work practices.

Our proactive management style, attention to detail, and commitment to maintaining both the condition and value of your property set us apart. With tailored solutions, competitive pricing, and a deep understanding of Owners Corporation expectations, we act as a reliable partner focused on long-term care and resident satisfaction.